Customer Service

TeleOptions is committed to the small medium businesses. We offer the most comprehensive Avaya, Cisco, Panasonic products, and all associated tools necessary for small and medium sized businesses. Our product offerings are complemented by solution recommendations through Smart Designs superior service and support.

To bring the highest level of service, TeleOptions maintains constant focus on customer satisfaction and partner success by providing:

  • Remote Maintenance
  • On-Site Maintenance Technician with Intelligent dispatch
  • Preventive Maintenance Service Visits
  • Emergency Response: 2 to 4 hours
  • Helpdesk Support
  • Access to Tier 3 and 4 Engineers
  • Parts Replacement and Labor
  • Carrier/Provider Interface Support
  • Training Support
  • Voice and Data Integration

If you need to speak with a technical support agent, please contact us.

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